Reviews

Jessica,
5.0

11.01.2019

  • Total Rating
  • Efficiency and helpfulness of reception team
  • Standards of housekeeping and maintenance
  • Service and quality in bar and restaurant
  • Comfort of accommodation
  • Overall service and staff friendliness
Comments:

We absolutely love this hotel and have stayed on a number of occasions. From the minute of entering the hotel how friendly staff are, the comfort of the bed, fabulous bar/restaurant food and of course the spa a place to escape. We will be back soon again

Thomas,
5.0

06.01.2019

  • Total Rating
  • Efficiency and helpfulness of reception team
  • Standards of housekeeping and maintenance
  • Service and quality in bar and restaurant
  • Comfort of accommodation
  • Overall service and staff friendliness
Comments:

Took advantage of the two night spring break deal. Very enjoyable place to relax. Staff very helpful.

Ross,
3.8

02.01.2019

  • Total Rating
  • Efficiency and helpfulness of reception team
  • Standards of housekeeping and maintenance
  • Service and quality in bar and restaurant
  • Comfort of accommodation
  • Overall service and staff friendliness
Comments:

The hotel overall was a pleasant stay and a tough price to beat. However I felt that the overall feel was a little run down and lacking luxury and quality. The 4 star is clearly for the amenities that the hotel offers and not for the service that it provided. The room we were given clearly had someone who had smoked in it as the smell was hard to mask, there were a few hairs in the bath and some marks on the walls from poor maintenance. There seemed to be some sort of formal or wedding event on and we were kept up with loud screaming and music from 4 floors below. It did however offer a delicious meal, attentive staff a pretty standard continental breakfast and a spacious bed. Another thing to note would be that it isn't a 20 minute drive to Galway, more of a 35/40 minute journey to the centre. Overall I wouldnt be put off staying here again and it certainly is great value for money, just lacking that luxury hotel stay and the small extras. (The safe in our room didnt even work) 3/5 stars

Anon,
4.8

03.04.2018

  • Total Rating
  • Efficiency and helpfulness of reception team
  • Standards of housekeeping and maintenance
  • Service and quality in bar and restaurant
  • Comfort of accommodation
  • Overall service and staff friendliness
Comments:

Very relaxing weekend. Thank You

Anon,
5.0

31.03.2018

  • Total Rating
  • Efficiency and helpfulness of reception team
  • Standards of housekeeping and maintenance
  • Service and quality in bar and restaurant
  • Comfort of accommodation
  • Overall service and staff friendliness
Comments:

Really enjoyed our stay, lovely hotel and very friendly and helpful staff. Will be back!